New RISE Registry Platform Frequently Asked Questions

New RISE Registry Platform Frequently Asked Questions

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This FAQ page is designed to help practices navigate the new RISE platform, including logging in, managing practice and user information, using dashboards, understanding available quality measures, and preparing for Quality Payment Program (QPP) reporting. Review the sections below for answers to common questions, links to related help articles, and guidance on when to contact the ACR RISE team for additional support.

For general RISE FAQs, please see our website. 

Last updated date 6/24/2026

General Questions about the New RISE Platform

How do I login?

Follow these steps to sign in:
  1. Go to the New RISE Registry.
  2. Click Let’s get started!
  3. Click Sign in.
  4. Enter your email address and password.
  5. Click Continue.
  6. Enter the 6-digit code that was sent to your mobile device and click Continue.
Note: Multi-Factor Authentication (MFA) is necessary to adhere to modern security standards and protect sensitive data. MFA adds extra layers of verification, requiring two or more factors from different categories (e.g. password and phone).

You can find additional login information in the Sign In section of the RISE General Information article.

Who is my primary contact for questions about the new RISE platform, the ACR RISE team or IQVIA?

The ACR RISE team is your primary point of contact for any inquiries related to the ACR RISE registry.

How do I get customer support?

To get support, please email the RISE team at RISE@rheumatology.org.

User and Practice Management

How do I update my practice’s information, such as our address and phone number?

Follow these steps to add a new address to the practice:
  1. From the My Practices landing page on the ACR RISE Registry dashboard, locate your practice.
  2. Click the kebab menu (three vertical dots) 
  3. Click Edit.
    1. Alternately, you may also click View, then Edit on the next page.
  4. Click Add another address.
  5. Add practice address details and click Save.

Follow these steps to edit existing practice details:
  1. From the My Practices landing page on the ACR RISE Registry dashboard, locate your practice.
  2. Click the kebab menu (three vertical dots) 
  3. Click Edit.
    1. Alternately, you may also click View, then Edit on the next page.
  4. Edit practice details and click Save.

More information may be found in the Edit Practice Details and Add New Address section of the Practice Management article. 


How do I update the user information for my practice?

Follow these steps to add a new user to the practice:
  1. Click Account Management from the ACR RISE Registry dashboard menu.
  2. Click Add User
  3. Select Account type
    1. Individual Clinician: Can view and manage their own account and performance data. Has access to aggregated practice-level insights but cannot view or edit other users' details.
    2. Clinician Supervisor: A clinician with visibility into all clinicians in their practice. Can view performance data for all clinicians (including their own) to support oversight and quality improvement but cannot manage user accounts.
    3. Practice Manager: Manages a specific practice. Can add/edit clinicians and users within the practice and view practice-wide data—excluding identifiable patient information. This role may be held by a clinician who can access their own performance data.
  4. Select Practice from the dropdown
  5. Do you have the user’s NPI number?
    1. If yes, click Yes, I have the NPI number
      1. Search for a clinician by entering the NPI number in the Clinician NPI field. You may also click the link to the NPPES NPI registry (https://npiregistry.cms.hhs.gov/search) to find a clinician’s NPI. 
    2. If no, click No, I need to add the user manually
      1. Enter the user’s first name, last name, and email address (required fields)
  6. Confirm the user details and complete the required fields.
  7. Click Add user

Follow these steps to view/edit existing user details:
  1. Click Account Management from the ACR RISE Registry dashboard menu.
  2. Click the edit icon.
    1. Alternately, click the carrot to view user details, then click Edit.
  3. Edit details and click Save.

More information may be found in the Add User and Edit User section of the Practice Management article. 


How do I change or update an email address?

Email RISE@rheumatology.org with the first name, last name, current email address, and new email address. We will coordinate with IQVIA on this change.


Can I change User permissions and access for my practice?

A Practice Manager can change user permissions and access for a practice. 

Follow these steps to view/edit existing user details:
  1. Click Account Management from the ACR RISE Registry dashboard menu.
  2. Click the edit icon.
    1. Alternately, click the carrot to view user details, then click Edit.
  3. Edit details and click Save.

Follow these steps to deactivate an account:

  1. Click Account Management from the ACR RISE Registry dashboard menu.
  2. Click the edit icon.
    1. Alternately, click the carrot to view user details, then click Edit.
  3. Scroll to the bottom of the page and click Deactivate account.

More information may be found in the Edit User  and Deactivate Account section of the Practice Management article.

My practice changed EHR systems – what do I do?

Contact RISE@rheumatology.org with the relevant details. We will coordinate with IQVIA to ensure any relevant changes are completed.

My practice changed practice management (billing) systems – what do I do?

Contact RISE@rheumatology.org with the relevant details. We will coordinate with IQVIA to ensure any relevant changes are completed.


Dashboard Usage

What information will be available in the RISE Dashboards?

RISE will offer two primary dashboards:
  1. Quality Measure Dashboard – This dashboard will provide a clear, high-level view of performance across 26 clinical quality measures, helping clinicians and practices monitor progress and identify gaps in care.
  2. Analytics Dashboard – This dashboard will allow clinicians and practices to dig deeper into the quality measure data, exploring more detailed measure information and trends to better understand performance and drive improvements at practice, clinician, and patient levels.

When will the Dashboards be released?

The dashboards will be made available to practices as soon as they have been reviewed and validated by the ACR RISE team. 

Where can I find the Quality Measure and Measure Analytics Dashboards?

Follow these steps to access the Quality Measure and Measure Analytics Dashboards:
  1. Login to the RISE registry website.
  2. Click Quality Measures to access the Quality Measures Dashboard.
  3. Click Measure Analytics to access the Measure Analytics Dashboard.



How do I interpret the Quality Measure Dashboard?

Start with the Overall Performance View
  1. Review summary scores/information at the top of the Dashboard. These give you a quick snapshot of how you or your practice are performing across quality measures. 

Look at Individual Measures
  1. Each measure shows:
    1. Numerator/Denominator
    2. Performance Rate
    3. Review RISE and CMS benchmarks for comparison
  2. Compare your current quality measure performance to the benchmark to see where you’re meeting expectations vs. where improvement is needed. 

Identify Trends and Patterns
  1. Look for increases or decreases in performance over time
  2. Consistent gaps may indicate workflow or documentation issues
  3. Improvements can highlight successful interventions

Prioritize Action
  1. Focus on:
    1. Measures you want to track that are below targets/benchmarks
  2. Use patient-level details from the analytics dashboard guide follow-up actions

How do I interpret the Measure Analytics Dashboard?


Use Filters and Drill Downs
  1. Drill into a specific measure to:
    1. Identify which patients are not meeting the measure
    2. Understand gaps in gap
    3. Spot trends over time
More details coming in early Fall!


How do I favorite/pin a measure?

On the Quality Measures Dashboard, click the pin icon to save a measure as a favorite. Favorited measures appear at the top of the measure list.

What measures will be available?

The ACR RISE registry platform includes all 26 quality measures to provide a more complete view of quality and performance. Some of these measures may be new to you and look unfamiliar at first. 

It is normal for new measures to look and feel unexpected because you may not yet be familiar with what they represent or how they are calculated. They may use different definitions, criteria or calculation methods than the measures you typically track. Even if your clinical practices has not changed, your performance may appear different due to how the measure is defined. 

Finally, new measures to your practice have no historical baseline to compare against. Without past data, it can be difficult to know what good performance looks like. 

Do I need to track all the measures available?

RISE provides the full set of measures to give you a comprehensive view of quality across your patient population to see the bigger picture and identify opportunities.  We suggest you “favorite” preferred measures to help you stay focused on those measures that are most clinically relevant to your practice.

Why am I seeing measures I’ve never seen before?

RISE provides the full set of 26 measures available to give a comprehensive view of quality across your patient population. This allows you to see the bigger picture and identify opportunities you may not have previously tracked.

How do I alert the RISE team of potential measure calculation errors?

Contact us at RISE@rheumatology.org with full details of the situation, excluding Protected Health Information (PHI). 

My measures seem to change every month, sometimes dramatically.  Is there an error in my data or my Dashboards?

Not necessarily.  Remember, 
  1. Your dashboard performance is a single snapshot in time, reflecting data as of the last data refresh date.
  2. Your data updates every month, so it is expected that your numbers will change from one month to the next.
  3. Some measures have numerous data elements, requirements, and qualifiers that your patients may not meet until later in the year (such as requiring testing during 2 clinic visits, at least 90 days apart). 


Quality Payment Program (QPP) Reporting

Which Quality Payment Program reporting options can I report through RISE?

RISE practices can report for both Traditional MIPS and the Advancing Rheumatology Patient Care MIPS Value Pathway (MVP). The RISE registry does not support reporting for the APM Performance Pathway.


Can I report for Traditional MIPS and/or the Advancing Rheumatology Patient Care MVP through the new RISE platform?

Yes, you can report for Traditional MIPS and the Rheumatology MVP through the new RISE platform.


Are the quality measures in RISE reportable for Traditional MIPS and the MVP?

Yes, all 26 ACR RISE registry supported measures are available to report for Traditional MIPS.



What Traditional MIPS reporting categories can I report through RISE?

Practices can report for the Quality, Promoting Interoperability, and Improvement Activities categories through RISE. The cost category is calculated by CMS.


Do I still have to register in advance for the MVP program if I want to report the Rheumatology MVP?

Yes. You must register with CMS for the MVP program. More information about MVP registration may be found here. 



How do I register for the MVP reporting option?

You must register for the MVP here.



Will the MIPS Reporting Dashboard be available in time for 2026 MIPS reporting?

Yes. Consistent with previous years, the Traditional MIPS and MVP reporting modules will be available by early February 2027.


How else would I report for MIPS if not through RISE?

You may report for MIPS through another qualified registry (some EMRs have their own registry), or by uploading a data file to QPP.



NotesIf you have questions, contact us at RISE@rheumatology.org.